Who Knows Anything? The blog of Chip Gallent. eBusinessman.

Business Lessons Remembered

Posted by Chip

When I was beginning my business career, I worked for my father. His company did business all over the world and from time to time, he brought in consultants to help with certain projects. When this happened, I was usually assigned to be their aide and travel with them so I could learn as much as possible.

One time, Dad hired a retired Rear Admiral from the US Navy. He had a very distinguished career and was an excellent teacher. I remember being out on a road trip with him and we had many chances to sit and talk. The thing I remember most were his three lessons of being a leader in the Navy:

1. Learn from the Master Chiefs.
2. Never eat before your troops eat.
3. Never ask someone to do something you're not willing to do yourself.

So, how do these apply to the real world?

1. There are Master Chief's all around us. These guys are the lifers in the Navy, they are the ones who get stuff done and know how everything works. I heard that you have to have a minimum of 15-20 years in before you earn this rank. There are a lot of people older and more experienced than you are who can teach you things and give you a different perspective on stuff. Use them.

2. You have to take #2 figuratively. I like to think of this in terms of "stuff". You've seen the executive who always has the latest and greatest and their staff always has the hand-me-downs. It's almost demoralizing, isn't it? It's one thing if it's a tool or something needed to conduct business. But, flagrantly waving the hottest new phone or laptop around and then turning around and asking for budget cuts is no way to lead.

3. This one really needs no further explanation. Remember that there is a huge difference between leading and managing. Leaders inspire - managers control.